Refund Policy

If you're not satisfied with a Pro or Unlimited subscription, you can request a full refund within 7 days of your initial purchase or of any renewal charge, no questions asked.

Email [email protected] from the address on your account with your request. Please include:

• The email address associated with your JobAgent account.
• Your plan (Pro or Unlimited) and whether you're billed monthly or annually.
• The reason for your refund request (optional, but it helps us improve).

Approved refunds are processed by our payment provider, Paddle, within 5–10 business days of approval. The funds will appear back on the payment method used for the original purchase; exact timing after that can depend on your bank or card issuer.

We do not offer refunds for requests made more than 7 days after the relevant purchase or renewal charge. You can still cancel your subscription at any time — cancellation stops future billing but does not itself trigger a refund for the current billing period.

If you cancel an annual Pro or Unlimited subscription outside the 7-day window, we'll issue a prorated refund for the unused portion of your annual term, calculated from the date we receive your cancellation request. Prorated refunds follow the same 5–10 business day processing time as above.

Any questions about billing or refunds — reach us at [email protected].